Mama Marsh's Creations

Custom Made Nursery Sets and Cloth Diapers, Everything Made in the USA With Love By a Mom

Frequently Asked Questions

How does the Sample pack deal work?

  1. Pick the gender and size that you would like
  2. Pay the deposit for the pack that you would like.
  3. All diapers are new so they will need to be washed 1-3 times before you use them.  Please follow the washing instructions that are included with them.
  4. Use all the diapers for 14 days from when you receive them.  If you don't love them, return them!
  5. If you don't love the diapers after 14 days send them back and you will receive store credit for the price of the package minus the $20.00 deposit. OR NEW! your money minus the deposit will be returned =)  If you love any of the diapers, keep them!!  Whatever is not sent back will be deducted from the refund.  Please send an email that you will be returning the diapers or keeping them :)
Other info I should know:
  • You will be responsible for the return shipping and it's recommended that you purchase insurance and delivery confirmation so that you are covered should the post office loose the package. I am not responsible if they do.
  • If any of the diapers are lost or damaged you will responsible for them.  You will not receive store credit for them
  • It may take up to 2 weeks for your diapers to ship if I do not have everything in stock.  I plan to have them out sooner, but should something arise it may take the 2 weeks. (don't forget I am a SAHM to 3 kids =)
  • The pictures shown are just an example.  The actual packs may have different prints/colors. All packs will be of the gender that you picked.
Do you offer lay-a-way for your products?

I am happy to announce that as of 11.1.9 I will be offering lay-a-way on my instock items =) 10% is required down and weekly or bi-weekly payment to follow.

Terms

  • 10% non-refundable payment is required at the time of purchase.
  • Only available to in-stock items at the moment, sorry.
  • When checking out in my store use the code "LAW10%" This will take off the 90% from your total
  • Payment can be made weekly or bi weekly.  Weekly payment are at least 10% and Bi-weekly payment are at least 20% (those are the minimum due.  You are welcome to pay more if you like.)
  • If you would like your order by Christmas, full payment must be received by 12.15 so that I can ship them to get to you in time.

Can you make diapers without the cotton layer on the outside?

Yes I can.  Just place a order under the "create your own diaper" section and in the notes put PUL outside.  I will then use a white PUL on the outside of your diapers.

Do you have feedback?

Yes I do.  I have 100 % positive feedback on diaperswappers.com under ~mypreciousbabies~ (link) and on E-bay under kmichales2

Do you make anything items than cloth diapers?

Yes I do.  I can make just about anything that you would like, from mama cloths, to nursery sets, to hats, sweaters, and booties for your little one.  Send me a email if you would like me to make you something special!

How soon do you ship after I place my order?

*If you order is something that is already pre-made in my store, I usually ship with in 24 hours of payment.  I do not ship on weekends or holidays though.

 *If you order an item that needs to be made before shipment (i.e. create your own diaper, cover etc) then it may take me up to 4-6 weeks before the item(s) are shipped.  I strive to have the order out in 2 weeks from payment, but as a stay at home mom with three little kids, it may take me longer.

How much is shipping?

Shipping is free! (Domestic) If shipping internationally, I will send out an invoice for the payment due.

Do you ship internationally?

Yes I do!  Shipping is calculated after your order is placed and will be charged in a separate invoice after I receive your order.

I live near by to MMC, can I pick up my order instead of having it shipped?

Absolutely!  Just make a note when purchasing or drop me a email with a heads  up when you order.

Do you have a return policy?

Yes I do.  If my products somehow fail, due to human error, NOT purpose abuse, with in 60 days of shipment, I will gladly fix the problem if it is fixable.  If it is not fixable, I will either replace the item for a similar product or give you store credit, my preference.  If you are not happy with your product with in 14 days of arriving, you can return it for store credit.  Please be sure to email me.  I strive to make a great product that you will love!

Any other important information I need to know?

Please Note: I am not a professional seamstress. I am not a machine so there may be slight flaws in my products.  I try to make every product to the best of my ability.  All trades and personalized orders are final, sorry.  If my products somehow fail, due to human error, NOT purpose abuse, with in 60 days of shipment, I will gladly fix the problem if it is fixable.  If it is not fixable, I will either replace the item for a similar product or give you store credit. My preference.  Any other concerns or questions, please contact me.  Our home is a Cat, Dog, and wood stove friendly home.  I do my best to make sure there are no animal’s hairs on the products, but sometimes a stray hair will be missed.

______________________________________

Updated 11.26.9


Number of visitors since 8.25.9

Updates For Mama Marsh's

8.15.10

There are lots of blankets and Nursery sets in the shopping area!  Besure to check them out.  Friday 8.20.10 the store WILL go into VACATION mode until saturday 8.21.10 evening while i am away at a local craft fair.


7.31.10

The store re-opens tomorrow with blankies, and other nursery items! Be sure to check it out!!


7.16.10

As some of you may have noticed, that i have closed the shoping areas in the site.  I am in the process of re-focusing Mama Marsh's Creations to be geared more toward Blankets and Nursery items.  I will still have a very limited number of customs diaper slots available but i will not be stocking them regulary for now.  If you would like to knab one of the spots still available, you can sign up on my Facebook page :) 


I plan on re-open the store with the blankets/nursery items august first, unless something happens before then


~Kirsten

About Mama Marsh's Creations Creator

 

Hi I'm Kirsten; I am the creator and owner of Mama Marsh's Creations.  I am a work at home mom to 3 and I started this as a hobby so that I could stay at home with my children.  I love cloth diapering, and making items for little ones and their mamas!  I design and make all of my products myself.  Have a look around and if there are any questions or comments, please feel free to email me! Thanks! Enjoy shopping.

 


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